RG Nets Support Search

RG Nets is the premium provider of gateways and centralized-authentication appliances designed to manage, provision, and protect revenue-generating networks. Our mission is to create tools that are so good, we would use our own money to buy them.

Getting Started
Getting Started
Step-by-step walkthroughs to set up and launch your rXg.
Operator Manual
Operator Manual
Step-by-step instructions for configuring and managing rXg.
Knowledge Base
Knowledge Base
In-depth technical guides and troubleshooting resources for rXg.
Release Notes
Release Notes
Detailed updates on new features, fixes, and improvements.
Software
Software
Secure access to the latest software releases.
Community Forum
Community Forum
Connect with other rXg users, share solutions, and get real-time support.
Video Library
Video Library
Watch step-by-step tutorials and product walkthroughs.
Config Templates
Config Templates
Prebuilt configuration files to speed up deployments.
Recent Articles
Troubleshooting the "No configured local interface for altq!" Error
October 14, 2025
This error indicates that your rXg is unable to find a suitable local (LAN) network interface to apply its bandwidth management and Quality of Serv...
rXg upgrade path: getting ready for kernel upgrade
October 11, 2025
SummaryThis document outlines the correct and mandatory upgrade procedure for the RG Nets rXg platform, detailing the technical justification for t...
DPU SKUs supported by rXg
July 30, 2025
NVIDIA BlueField is a family of Data Processing Units (DPUs) designed to offload infrastructure tasks such as networking, storage, and security fro...
Uplink failures in the rXg log file (rxgd.log)
July 28, 2025
On a default configuration the rXg will log the uplink fails to the rxgd.log even if ping monitors are not completely setup in the system.Copy all ...
User Equipment / Client Device Troubleshooting
July 28, 2025
Reboot the device.Check physical link speed between device and the first piece of infrastructure.Check physical link speed of all links between the...
Replacement of a failed drive in a zpool
July 30, 2025
IntroductionZFS (Zettabyte File System) is a robust, enterprise-grade file system that combines the features of a file system and a volume manager....
IoT lightbulb installations in complex fixtures such as chandeliers
July 18, 2025
IoT-enabled lightbulbs often come equipped with very low-cost radio components, which can significantly limit their ability to reliably send and re...
Network Interface Card (NIC) Support Policy
May 07, 2025
IntroductionWe want to take this opportunity to remind our customers that the rXg platform officially supports only Intel-based Network Interface C...
RRM Functionality
July 28, 2025
OverviewThis document outlines the usage of the Radio Resource Management (RRM) functionality within the rXg.  The rXg includes the capability to m...
rXg with OpenWiFi controller
July 03, 2025
IntroductionAs a data connectivity technology, Wi-Fi is the critical underpinning of our modern digital lives, connecting billions of devices globa...
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