RG Nets Support Search

RG Nets is the premium provider of gateways and centralized-authentication appliances designed to manage, provision, and protect revenue-generating networks. Our mission is to create tools that are so good, we would use our own money to buy them.

Getting Started
Getting Started
Step-by-step walkthroughs to set up and launch your rXg.
Operator Manual
Operator Manual
Step-by-step instructions for configuring and managing rXg.
Knowledge Base
Knowledge Base
In-depth technical guides and troubleshooting resources for rXg.
Release Notes
Release Notes
Detailed updates on new features, fixes, and improvements.
Software
Software
Secure access to the latest software releases.
Community Forum
Community Forum
Connect with other rXg users, share solutions, and get real-time support.
Video Library
Video Library
Watch step-by-step tutorials and product walkthroughs.
Config Templates
Config Templates
Prebuilt configuration files to speed up deployments.
Recent Articles
RADIUS Authentication Storm — Cluster Controller CPU Saturation After Power Outage
April 08, 2026
## Overview After a power outage, all wireless clients and infrastructure devices re-authenticate simultaneously, creating a RADIUS authenticati...
ZFS Mirror (RAID 1) and IDV Setup Guide
April 08, 2026
## Overview rXg uses ZFS exclusively for storage. The installer natively supports mirrored vdevs (RAID 1 equivalent) when two equal-size disks a...
ZFS i/o Error / Can't Read MOS of Pool zroot (VMware)
April 08, 2026
## Overview This error occurs on VMware-hosted rXg virtual machines when the VM boot firmware setting (BIOS vs. EFI) does not match the option t...
ZeroSSL White List
April 08, 2026
## Overview ZeroSSL cannot provide a static list of IP addresses for whitelisting. Their infrastructure uses multiple sub-systems with mutable I...
ZeroSSL Certificate Renewal Failure -- Stale DNS and MPIC Validation
April 08, 2026
## Overview ZeroSSL certificate renewal can fail on data plane (DP) nodes when stale DNS A records are present. Since September 2025, ZeroSSL re...
Zero Touch Provisioning for rXg Installation on Dell PowerEdge
April 08, 2026
## Overview The rXg ISO installer is already nearly fully unattended. The custom `bsdinstall_auto` script handles disk selection, ZFS configurat...
yarn.lock File Grows Too Large (Error: File Too Large / Bundle Error)
April 08, 2026
## Overview A bug in rXg versions between 15.435 and 15.459 causes the `yarn.lock` file to grow exponentially each time rxgd starts. Eventually ...
Wireless Printer -- Losing IP Due to Session Timeout and Account Limits
April 08, 2026
## Overview Covers diagnosing and resolving wireless printer (or other headless device) connectivity loss where the device connects successfully...
Wired Users Cannot Browse -- Bandwidth Queue disable_auto_ip_queues
April 08, 2026
## Overview When `disable_auto_ip_queues` is enabled on bandwidth queues, wired captive portal users lose internet access because PF never gener...
Wired Device MAC Auth Failing between ICX and rXg
April 08, 2026
## Overview Ruckus ICX switches may send RADIUS Access-Request packets without the Message-Authenticator attribute during MAC authentication. Th...
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