rXg Knowledge Base

Sonos Devices Presenting the Same MAC Address on Wired and Wireless Interfaces

February 03, 2026

Sonos Devices Presenting the Same MAC Address on Wired and Wireless Interfaces


Overview

Certain Sonos devices (including Sonos Port, Amp, One, and others) intentionally present a single MAC address across all network interfaces, including:

  • Wired Ethernet

  • Wi‑Fi

  • SonosNet (Sonos’s proprietary wireless mesh)


While this behavior improves reliability in consumer environments, it conflicts with managed networks that rely on MAC uniqueness, NAC, RADIUS accounting, or per‑realm policy enforcement, such as those deployed with RG Nets.


This article explains:

  • Why Sonos behaves this way

  • How it impacts managed networks

  • Special considerations for Sonos Port setup

  • Recommended mitigation strategies

Symptoms

On managed or NAC‑enabled networks, Sonos devices may cause:

  • The same MAC address appearing simultaneously as:

    • Wired and wireless

    • Multiple access realms or zones

  • RADIUS / accounting logs showing:

    • Duplicate sessions

    • Session flapping

    • Rapid re‑authentication

  • DHCP or firewall instability:

    • Unexpected IP reassignment

    • Conflicting policies

    • Dropped or reset sessions


These issues often surface as:

  • Audio dropouts

  • Devices intermittently disappearing from the Sonos app

  • Security or anomaly alerts triggered by the NAC system

Why Sonos Uses a Single MAC Address


Sonos devices are Layer‑2 bridges, not traditional endpoints.


Key architectural details:

  • Ethernet, Wi‑Fi, and SonosNet interfaces are bridged internally

  • The device exposes one canonical MAC address

  • Traffic may ingress or egress over multiple paths, but identity remains constant


This design is required for:

  • Multi‑room audio synchronization

  • SonosNet mesh stability

  • Seamless failover between interfaces


This behavior is intentional and not configurable.

Why This Breaks Managed Networks


Most managed networks assume:

Common Network AssumptionSonos RealityOne interface = one MAC | ❌
MAC uniquely identifies an endpoint | ❌
Wired and wireless identities are distinct | ❌
MAC appears in only one access realm | ❌

As a result, Sonos devices can:

  • Violate NAC assumptions

  • Trigger MAC‑duplication or MAC‑flap detection

  • Cause policy thrashing or session teardown


This is an architectural mismatch, not a misconfiguration.

Sonos Port Setup Considerations (Important)


Does Sonos Port Need to Be Set Up Wirelessly First?


No — the Sonos Port does not strictly require wireless setup first.


However, in practice, the following workflow is very common and often misunderstood:

  1. The Port is temporarily connected via Ethernet

  2. The Sonos app is used to run Wireless Setup

  3. Wi‑Fi credentials are stored on the device

  4. Ethernet may later be removed (if wireless operation is desired)


This leads some operators to believe the device “requires” wireless first.
In reality:

  • Ethernet is frequently used as a provisioning path

  • Once Wi‑Fi credentials exist, the Port can operate wirelessly

  • If Ethernet remains connected, SonosNet may automatically activate


Why This Matters on Managed Networks


If the Port:

  • Has Wi‑Fi enabled and

  • Is connected via Ethernet


Then it may:

  • Appear simultaneously on wired and wireless infrastructure

  • Present the same MAC address in multiple access realms


This is a common trigger for NAC and RADIUS issues.

Recommended Solutions (In Order of Preference)


✅ Option 1: Wired‑Only Sonos Deployment (Best Practice)


This is the most reliable and enterprise‑safe approach.


Steps

  1. Connect every Sonos device via Ethernet

  2. In the Sonos app:

    • Remove wireless configuration
      (Settings → System → Network → Wireless Setup → Remove)

  3. Verify:

    • SonosNet is disabled

    • No Wi‑Fi associations exist

    • Each Sonos MAC appears on only one switch port


Benefits

  • Eliminates multi‑realm MAC visibility

  • Prevents NAC and RADIUS conflicts

  • Avoids STP and bridging edge cases


Strongly recommended for RG Nets deployments using NAC

⚠️ Option 2: Isolate Sonos into a Dedicated VLAN


If wireless operation or SonosNet is required, contain the behavior.


Design Pattern

Dedicated Sonos VLAN
• All Sonos devices only
• Controllers permitted via firewall rules
• No dynamic VLAN assignment
• Relaxed MAC enforcement
• Minimal or no NAC posture checks


Benefits

  • Prevents Sonos MAC behavior from impacting production VLANs

  • Reduces policy and accounting instability


Note

This contains the issue but does not eliminate the architectural mismatch.

⚠️ Option 3: Relax NAC / RADIUS Enforcement (Last Resort)


Some environments may support:

  • Allowing the same MAC across multiple access types

  • Disabling MAC‑flap detection

  • Increasing accounting dampening timers


This approach is not recommended unless isolation or wired‑only deployment is impossible.

What Not to Do


The following actions typically make the problem worse:

  • ❌ Expect Sonos to expose separate MACs per interface

  • ❌ Block wired or wireless selectively by policy

  • ❌ Enforce MAC uniqueness per realm

  • ❌ Treat Sonos devices as standard endpoints

  • ❌ Enable aggressive MAC‑flap or anomaly detection


Sonos devices must be treated as bridges, not hosts.

Summary

  • Sonos devices intentionally present one MAC address across all interfaces

  • This behavior conflicts with managed and NAC‑driven networks

  • There is no firmware or configuration fix

  • The correct strategy is containment, not correction


RG Nets Recommendation


Deploy Sonos devices in wired‑only mode whenever possible.
If wireless operation is required, isolate Sonos into a dedicated VLAN with relaxed MAC enforcement.



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